IRS Office Alexandria

***The IRS has temporarily closed all Taxpayer Assistance Centers and discontinued face-to-face service throughout the country until further notice.***

This page contains information about the IRS Office Alexandria location.

IRS Office Alexandria – 3508 Government St. Alexandria, LA. 71302

 **This TAC Office is currently closed**  

Hours

Monday -Friday – 9:00 a.m.-4:30 p.m.
(Closed for lunch 12:00 noon- 1:00 p.m.)
*federal holiday schedule

Contact Info

Phone: (318) 445-8028

Parking

No parking information is available.

Security

Security is enforced at most federal offices. You may have to pass through a metal detector, and your bags will go through an x-ray search.

Appointments

If you require face-to-face service at the Alexandria, Alexandria/remote taxpayer assistance at New Horizon, Baton Rouge, Lafayette/remote taxpayer assistance at SMILE Community Action Agency or Monroe TAC office, call 1-844-545-5640 to schedule an appointment.

Services

  • Account inquiries (help with letters, notices and levies on your wages or bank account)
  • Adjustments (changes to tax account information or payments)
  • Alien clearances (Sailing Permits)
  • Assistance with Affordable Care Act tax provision questions for individuals
  • Basic tax law assistance January 1 – April 15 (answers related to your individual Federal Tax Return)
  • Form 911, Request for Taxpayer Advocate Service Assistance
  • Form 2290, Heavy Highway Vehicle Use Tax Return (submission of tax return if unable to e-file)
  • Individual Taxpayer Identification Numbers and Form W-7 (More Information)
  • Multilingual assistance (over 150 languages translated)
  • Payment arrangements
  • Payments (check or money order only)
  • Procedural inquiries
  • Solutions to tax issues
  • Tax forms (based on availability)

IRS Office Alexandria Remote – 3717 Government St. Alexandria, LA. 71302

Hours

Monday & Thursday – 8:30 a.m.-3:30 p.m.

Virtual Services Provided

You may receive assistance provided by an employee in a remote office using a computer monitor. It is similar to talking face to face with an employee in the office except the employee is sitting in a different location. You simply sit at the designated workstation and speak with the employee appearing on screen.

  • Using this technology you will be able to resolve issues such as:
  • Account inquiries (help with letters, notices and levies on your wages or bank account)
  • Adjustments (changes to tax account information or payments)
  • Assistance with Affordable Care Act tax provision questions for individuals
  • Basic tax law assistance January 2 – April 15 (answers related to your individual Federal Tax Return) (Topics)
  • Form 911, Request for Taxpayer Advocate Service Assistance
  • Form 2290, Heavy Highway Vehicle Use Tax Return (tax law or account assistance only)
  • Payment arrangements
  • Procedural inquiries
  • Solutions to tax issues

Services Not Available at this Location:

  • Accept any payment (cash, check or money orders)
  • Authenticate/verify taxpayer identity
  • Departing alien clearance (Sailing Permits)
  • Copies of tax returns and transcripts
  • File any tax form including Form 1040, U.S. Individual Income Tax Return or Form 2290, Heavy Highway Vehicle Use Tax Return
  • Individual Taxpayer Identification Numbers and Form W-7, Application for IRS Individual Taxpayer Identification Number
  • Pick up tax forms or order by mail

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