This page provides information about the virtual assistance facility provided by the IRS for the residents of Lafayette, Louisiana.

IRS Office Lafayette Virtual Assistance – Appointment Only

The potential taxpayers at Lafayette, Louisiana might receive taxpayers’ assistance by an employee in a remote office using a computer monitor. The experience is almost similar to talking face to face, except it is through a computer monitor and the employee is sitting in a different location. Upon appointment, the taxpayers are assigned a workstation. By sitting at the designated workstation the taxpayers get to talk to the employee appearing on screen.


Wednesday and Friday 9 am to 4 pm.


Appointment: 844-545-5640


The Virtual Assistance service is provided only by appointment only. All taxpayers must take appointments prior to visiting, by calling the number provided above.


  • Account inquiries (help with letters, notices and levies on your wages or bank account)
  • Adjustments (changes to tax account information or payments)
  • Assistance with Affordable Care Act tax provision questions for individuals
  • Basic tax law assistance January 2 – April 15 (answers related to your individual Federal Tax Return) (Tax Topics)
  • Form 911,Request for Taxpayer Advocate Service Assistance
  • Form 2290, Heavy Highway Vehicle Use Tax Return (tax law or account assistance only)
  • Payment arrangements
  • Procedural inquiries
  • Solutions to tax issues

Services Not Available at this Location:

  • Accept any payment (cash, check or money orders)
  • Authenticate/verify taxpayer identity
  • Departing alien clearance (Sailing Permits)
  • Copies of tax returns and transcripts
  • Individual Taxpayer Identification Numbers and Form W-7, Application for IRS Individual Taxpayer Identification Number
  • Pick up tax forms or order by mail
Since information on our page might have changed, we recommend that you confirm office information at the IRS's office locator tool before visiting the IRS office.

3 thoughts on “Lafayette”

  1. I have been trying on multiple occasions since the end of February early March to get ahold of a representative and no one will take my call or call me back.
    Can I get some help?


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