IRS Office Laguna Niguel

This page provides information about the IRS Office Laguna Niguel location.

IRS Office Laguna Niguel – 24000 Avila Road, Laguna Niguel, CA 92677

The IRS Office at Laguna Niguel is situated at Chet Holifield Federal Building between 1968 and 1971. The building was designed by William L. Pereira & Associates. With the stepped pyramid silhouette design, this Federal Building stand out to be an establishment with historic importance not only in Laguna Niguel but the entire United States of America. For its unusually striking design, few movies have featured this location like Coma (1978), Deal of the Century (1983) and Outbreak (1995).


East on CA-74: Take CA-74, Interstate 5 and CA-73 to La Paz Road in Laguna Hills. Take exit 3 from CA-73 and continue on La Paz Road. Drive to Avila Road in Laguna Niguel.

West on CA-73: on San Diego freeway head southwest on Interstate 405. Exit on 10 for CA-73 toward San Diego. Continue onto CA-73 and take the exit 3 for La Paz Road. Turn right onto Avila Road.

North on CA-133: head southeast on CA-241 and keep right at the fork to continue on CA-133. Follow the signs for Interstate-5 and use the exit 10A to exit toward San Diego. Merge onto Interstate 5 and take the right lane to take exit 90 for Alicia Parkway. After continuing a while, turn left onto Avila Road.

South on Interstate 5: Head northwest on I-5 and take exit 85A for CA-73 toward Long Beach. Continue for a while, then take Exit 3 for La Paz road. After continuing on La Paz Road for a while, turn right onto Avila Road.


Monday-Friday – 8:30 a.m.-4:30 p.m.
(Closed for lunch 11:45 a.m. – 12:45 p.m.)


Information: 949-389-4002

How to make an appointment

If you require face-to-face service at your local IRS office, you must call 844-545-5640 to schedule an appointment.

Once you make an appointment, you will receive an automated email confirming the day and time of your appointment.


Parking lot available on-premises, also metered street parking and commercial parking lots are available nearby.


Public visitors might need to pass through electronic security equipment. Presenting a government issued valid ID might be mandatory for gaining access to the building, and the confirmation of appointment.


  • Account inquiries (help with letters, notices and levies on your wages or bank account)
  • Adjustments (changes to tax account information or payments)
  • Alien clearances (Sailing Permits)
  • Assistance with Affordable Care Act tax provision questions for individuals
  • Basic tax law assistance January 1 – April 18 (answers related to your individual Federal Tax Return) (Topics)
  • Form 911, Request for Taxpayer Advocate Service Assistance
  • Form 2290, Heavy Highway Vehicle Use Tax Return (submission of tax return if unable to e-file)
  • Individual Taxpayer Identification Numbers and Form W-7 (More Information)
  • Multilingual assistance (over 150 languages translated)
  • Payment arrangements
  • Payments (check or money order only)
  • Procedural inquiries
  • Solutions to tax issues
  • Tax forms (based on availability)

*Does not accept cash payments

You may receive assistance provided by an employee physically located in this office or from an employee in a remote office using a computer monitor.  It is similar to talking face to face with an employee in the office except the employee is sitting in a different location.  You simply sit at the designated work station and speak with the employee appearing on screen.   Using this technology you will be able to resolve issues such as:

  • Account inquiries
  • Adjustments
  • Application for Taxpayer Assistance Order (ATAO)
  • Multilingual assistance
  • Payment arrangements
  • Solutions to tax issues
  • Tax form orders
  • Tax law assistance
  • Taxpayer identification numbers
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2 thoughts on “IRS Office Laguna Niguel”

  1. Today, I arrived at @1:45 pm. After an elderly who drove from Temecula Ronald Guereda. He was requesting assistance with his stimulus check. He was a walk-in and had a ticket. When I walked-in she angrily looked at me and said, “you do not have an appointment LEAVE!!!” I was patiently waiting until she was finished with Ronald. He was upset with her and they repeated the same conversation for at least 15min. I attempted to make an appointment in the phone but hung up several times on me. I attempted to request records online as well. I came in person for this reason. She was refusing to assist any question I had. I could not complete a sentence without her abruptly interrupting me. She threatened to call the security at least 3 times and then threatened to call the police when I asked for her supervisors name or her name. She had an aggression toward me and I did not cause her to react in such a heinous threatening and condescending manner. Another two men came in who said they had an appointment, but really did not. The IRS worker knew they could not get help on the appointment line, but she helped them. No one was in the office. Please look at the video and any audio recordings. I heard her supervisor call her over a speaker by the computer: she was lying to me. I have been at the same location and I and the gentleman prior to me were both walk-in he did not have an appointment; she assisted him without any resolution. She claim she did not know anything but only could look up with with verification. She repeated herself over at least 4 times the same sentence. She cannot speak fluent English and appears to hate American females who speak English, I felt hatred from her and discrimination.


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