Taxpayer Advocate Service

What does taxpayer advocate service do and how do they help?

The Taxpayer Advocate Service (TAS) is an independent organization within the IRS whose function is to assist taxpayers with problems that are causing financial difficulty. This includes businesses and individuals.

You may be eligible for help if you’ve tried to resolve your tax problem through normal IRS channels and have gotten nowhere, or you believe an IRS procedure just isn’t working as it should.

If you qualify for help, you’ll be appointed a personal TAS advocate who will coordinate with the IRS to have your issues resolved.

In addition, the TAS identifies systemic problems that exist within the Internal Revenue Service and identifies potential legislative changes which may be appropriate to mitigate such problems.

Taxpayer Assistance Orders

The Taxpayer Advocate is authorized to issue a Taxpayer Assistance Order if the taxpayer is suffering or about to suffer a significant hardship as a result of the manner in which the internal revenue laws are being administered.

Once the Taxpayer Advocate issues a TAO, the IRS must take or refrain from taking certain action to relieve the taxpayer’s hardship within a certain time frame.

Do I qualify for help from IRS Taxpayer Advocate Service?

TAS doesn’t accept all cases. If you have a tax issue you should attempt to resolve it through the normal channels within the IRS.

To qualify for TAS assistance, taxpayers:

  • Must be experiencing significant economic harm or cost (including fees for professional representation)
  • Have experienced a delay of more than 30 days to resolve their tax issue
  • Taxpayer will pay significant costs if relief is not granted or
  • Taxpayer will suffer irreparable injury or long-term adverse impact if relief is not granted

TAS is a small office with only a total of about 1,400 case advocates nationally. Due to the overwhelming number of taxpayers that contact TAS, you should expect that only the most pressing cases will be accepted.

Mere personal or economic inconvenience does not constitute significant hardship.

How do I contact TAS?

The best way to get help from TAS is to fill out Form 911 and fax or mail it to your local TAS office below.

You can contact your local TAS office by clicking on your state below to locate the office nearest to you.

Or you can call the National Taxpayer Advocate Help Line at (877) 777-4778, M-F 7:00 am to 7:00 pm.

Where is the IRS Taxpayer Advocate Service Local Office?

Alabama

Birmingham
801 Tom Martin Dr., Room 151, Birmingham, AL 35211
Phone: 205-912-5631
Fax: 855-822-2206

Alaska

Anchorage
949 East 36th Ave., Stop A-405, Anchorage, AK 99508
Phone: 907-786-9777
Fax: 855-819-5022

Kenai (Virtual Assistance)*
Kenai Community Library, 163 Main Street Loop, Kenai, AK
Phone: 907-786-9777
Fax: 855-819-5022
*Special Hours: Monday, Wednesday, Friday – 9:00 a.m. – 1:00 p.m.

*Virtual Help
Need help but don’t have a local Taxpayer Advocate Service office near you? TAS now offers virtual help through video conferencing.

How does this work?
You can go to the location listed above and use high-definition two-way video conferencing to get face-to-face help from a taxpayer advocate in another city. Similar to talking to a case advocate in person, this allows you to discuss your tax matters in a private setting.

Arizona

Phoenix

4041 N. Central Ave. MS-1005PHX, Phoenix, AZ 85012-2623
Phone: 602-636-9500
Fax: 855-829-5330

Arkansas

Little Rock

700 West Capitol St., Stop 1005 LIT, Little Rock, AR 72201
Phone: 501-396-5978
Fax: 855-829-5325

California

Fresno
5045 East Butler Avenue, Stop 1394, Fresno, CA 93888
Phone: 559-442-6400
Fax: 855-820-7112

Laguna Niguel
24000 Avila Rd., Room 3361, Laguna Niguel, CA 92677
*Laguna Niguel’s mailing address is: IRS Taxpayer Advocate Service, 24000 Avila Road, M/S 2000, Laguna Niguel, CA 92677
Phone: 949-389-4804
Fax: 855-819-5026

Los Angeles
300 N. Los Angeles St., Room 5109, Stop 6710, Los Angeles, CA 90012
Phone: 213-576-3140
Fax: 855-820-5133

Oakland
1301 Clay St., Suite 1540-S, Oakland, CA 94612
Phone: 510-907-5269
Fax: 855-820-5137

Sacramento
4330 Watt Ave., Stop SA-5043, Sacramento, CA 95821
Phone: 916-974-5007
Fax: 855-820-7110

San Diego
701 B. St., Ste. 902, San Diego, CA 92101
Phone: 619-744-7156
Fax: 855-796-9578

San Jose
55 South Market St., Room 410, Stop 0004, San Jose, CA 95113
Phone: 408-283-1500
Fax: 855-820-7109

Colorado

Denver
1999 Broadway, Stop 1005 DEN, Denver, CO 80202-2490
Phone: 303-603-4600
Fax: 855-829-3839

Connecticut

Hartford
135 High St., Stop 219, Hartford, CT 06103
Phone: 860-594-9100
Fax: 855-836-9629

Delaware

Newark
1352 Marrows Road, Suite 203, Newark, DE 19711
Phone: 302-286-1654
Fax: 855-822-1225

District of Columbia

77 K Street, N.E., Suite 1500, Washington, DC, 20002
*District of Columbia’s mailing address is: IRS Taxpayer Advocate Service, 1111 Constitution Ave., K, Washington, DC 20224.
Phone: 202-803-9800
Fax: 855-710-1225

Florida

Ft. Lauderdale
7850 SW 6th CT., Room 265, Plantation, FL 33324
Phone: 954-423-7677
Fax: 855-822-2208

Jacksonville
400 West Bay Street, Room 535A, MSTAS, Jacksonville, FL 32202
Phone: 904-665-1000
Fax: 855-822-3414

St. Petersburg
9450 Koger Blvd, St Petersburg, FL 33702
Phone: 727-318-6178
Fax: 855-804-3430

Tampa (Virtual Assistance)*
IRS Taxpayer Assistance Center
3848 W Columbus Drive, Tampa, FL
Monday through Friday, 8:30 a.m. – 4:00 p.m.

*Virtual Help
Need help but don’t have a local Taxpayer Advocate Service office near you? TAS now offers virtual help through video conferencing.

How does this work?
You can go to the location listed above and use high-definition two-way video conferencing to get face-to-face help from a taxpayer advocate in another city. Similar to talking to a case advocate in person, this allows you to discuss your tax matters in a private setting.

Georgia

Atlanta
4800 Buford Highway, Stop 29-A, Chamblee, GA 30341
*Atlanta’s mailing address is: IRS Taxpayer Advocate Service, P.O. Box 48-549, Stop 29-A, Chamblee, GA 30362.
Phone: 470-769-2181
Fax: 855-822-3420

Atlanta City Center
401 W. Peachtree St., NW, Stop 202-D, Room 510 Atlanta, GA 30308-8099
*Atlanta City Center’s mailing address is: IRS Taxpayer Advocate Service, P.O. Box 1065, Atlanta, GA 30308.
Phone: 404-338-8099
Fax: 855-822-1232

Hawaii

Honolulu
1099 Alakea Street, Floor 22, MS H2200, Honolulu, HI 96813-4514
Phone: 808-566-2950
Fax: 855-819-5024

Idaho

Boise
550 W. Fort St., MS 1005, Boise, ID 83724
Phone: 208-363-8900
Fax: 855-829-6039

Illinois

Chicago
230 S. Dearborn St., Room 2820, Stop 1005-CHI, Chicago, IL 60604
Phone: 312-292-3800
Fax: 855-833-6443

Springfield
3101 Constitution Drive, Stop 1005 SPD, Springfield, IL 62704
Phone: 217-993-6714
Fax: 855-836-2832

Indiana

Indianapolis
575 N. Pennsylvania St., Room 581, Stop TA771, Indianapolis, IN 46204
Phone: 317-685-7840
Fax: 855-827-2637

Iowa

Des Moines
210 Walnut St., Stop 1005 DSM, Des Moines, IA 50309-2109
Phone: 515-564-6888
Fax: 855-833-6445

Davenport

IRS Taxpayer Assistance Center @ 101 W Second Street, Davenport, IA
Special hours: Wednesdays – 8:30 a.m. – 12:00 p.m.

Kansas

Wichita
555 N. Woodlawn St., Bldg. 4, Suite 112, Stop 1005-WIC, Wichita, KS 67208
Phone: 316-651-2100
Fax: 855-836-2834

Kentucky

Louisville
600 Dr. Martin Luther King Jr. Pl., Room 325, Louisville, KY 40202
*Northern Kentucky’s mailing address is: IRS Taxpayer Advocate Service, P.O. Box 1235, Cincinnati, OH 45201.
Phone: 502-912-5050
Fax: 855-827-2641

Northern Kentucky
7940 Kentucky Drive, Stop 5703A, Florence, KY 41042
Phone: 859-669-5316
Fax: 855-828-2723

Louisiana

New Orleans
1555 Poydras Street, Suite 220, Stop 2, New Orleans, LA 70112
Phone: 504-558-3001
Fax: 855-822-3418

Maine

Augusta
68 Sewall St., Room 313, Augusta, ME 04330
Phone: 207-480-6094
Fax: 855-836-9623

Maryland

Baltimore
31 Hopkins Plaza, Room 1134, Baltimore, MD 21201
*Baltimore’s mailing address is: IRS Taxpayer Advocate Service, P.O. Box 1553, Room 900, Baltimore, MD 21203.
Phone: 443-853-6000
Fax: 855-821-0238

Massachusetts

Andover
310 Lowell Street, Stop 120, Andover, MA 01810
Phone: 978- 805-0745
Fax: 855-807-9700

Boston
JFK Building, 15 New Sudbury St., Room 725, Boston, MA 02203
*Boston’s mailing address is: IRS Taxpayer Advocate Service, JFK P.O. Box 9112, Stop 10775, Boston, MA 02203.
Phone: 617-316-2690
Fax: 855-836-9625

Michigan

Detroit
500 Woodward, Stop 07, Suite 1221, Detroit, MI 48226
*Detroit’s mailing address is: IRS Taxpayer Advocate Service, P.O. Box 330500, Stop 7, Room 1000, Detroit, MI 48232.
Phone: 313-628-3670
Fax: 855-827-2634

Minnesota

St. Paul
500 Woodward, Stop 07, Suite 1221, Detroit, MI 48226
Phone: 313-628-3670
Fax: 855-827-2634

Mississippi

Jackson
100 W. Capitol St., Stop 31, Jackson, MS 39269
Phone: 601-292-4800
Fax: 855-822-2211

Missouri

Kansas City
333 West Pershing, S-2 Stop 1005, Kansas City, MO 64108
*Kansas City’s mailing address is: IRS Taxpayer Advocate Service, P.O. Box 24551, Stop 1005 S2, Kansas City, MO 64131.
Phone: 816-499-6500
Fax: 855-836-2835

St. Louis
Robert A. Young Bldg, 1222 Spruce St., Stop 1005-STL, Room 63103, St. Louis, MO 63103
**St. Louis’ mailing address is: IRS Taxpayer Advocate Service, P.O. Box 66776, Stop 1005 STL, St. Louis, MO 63166.
Phone: 314-339-1651
Fax: 855-833-8234

Montana

Helena
10 West 15th Street, Suite 2319, Helena, MT 59626
Phone: 406-444-8668
Fax: 855-829-6046

Billings (Virtual)
Human Resource Development Council @ 7 North 31st Street, Billings, MT
Virtual help is temporarily unavailable due to technical issues. We apologize for the inconvenience.

Nebraska

Omaha
1616 Capitol Avenue, Suite 182, MS1005, Omaha, NE 68102-4923
Phone: 402-233-7272
Fax: 855-833-8232

Nevada

Las Vegas
110 City Parkway, Stop 1005 LVG, Las Vegas, NV 89106
Phone: 702-868-5179
Fax: 855-820-5132

New Hampshire

Portsmouth
80 Daniel Street, Room 403, Federal Office Building, Portsmouth, NH 03801
*Portsmouth’s mailing address is: IRS Taxpayer Advocate Service, P.O. Box 6667, Federal Office Bldg., Portsmouth, NH 03802.
Phone: 603-570-0605
Fax: 855-807-9698

New Jersey

Springfield
955 S. Springfield Ave., 3rd Floor, Springfield, NJ 07081
Phone: 973-921-4043
Fax: 855-818-5695

New Mexico

Albuquerque
5338 Montgomery Blvd., NE, Stop 1005 ALB, Albuquerque, NM 87109
Phone: 505-837-5505
Fax: 855-829-1825

New York

Albany
11A Clinton Avenue, Suite 354, Albany, NY 12207
Phone: 518-292-3001
Fax: 855-818-4817

Brookhaven
1040 Waverly Avenue, Stop 02, Holtsville, NY 11742
Phone: 631-654-6686
Fax: 855-818-5701

Brooklyn
2 Metro Tech Center, 100 Myrtle Avenue- 7th Floor, Brooklyn, NY 11201
Phone: 718-834-2200
Fax: 855-818-4818

Buffalo
130 South Elmwood Avenue, Room 265, Buffalo, NY 14202-2464
Phone: 716-961-5300
Fax: 855-818-4821

Manhattan
290 Broadway, 5th FL., Manhattan, NY 10007
Phone: 212-436-1011
Fax: 855-818-4824

North Carolina

Greensboro
4905 Koger Boulevard, Suite 102, Mail Stop 1, Greensboro, NC 27407-2735
Phone: 336-574-6119
Fax: 855-821-0243

North Dakota

Fargo
657 Second Ave., N., Room 412, Stop 1005-FAR, Fargo, ND 58102
Phone: 701-237-8342
Fax: 855-829-6044

Ohio

Cincinnati
550 Main Street, Room 3530, Cincinnati, OH 45202
*Cincinnati’s mailing address is: IRS Taxpayer Advocate Service, P.O. Box 2057, Cincinnati, OH 45202.
Phone: 513-263-3260
Fax: 855-824-6407

Cleveland
1240 E. Ninth St., Room 423, Cleveland, OH 44199
**Cleveland’s mailing address is: IRS Taxpayer Advocate Service, P.O. Box 99709, Cleveland, OH 44199.
Phone: 216-415-3460
Fax: 855-824-6409

Oklahoma

Oklahoma City
55 N. Robinson, Stop 1005 OKC, Oklahoma City, OK 73102
Phone: 405-297-4055
Fax: 855-829-5327

Oregon

Portland
1220 SW 3rd Ave, Suite G0044, MS O-405, Portland, OR 97204
Phone:  503-265-3591
Fax: 855-832-7118

Pennsylvania

Philadelphia City Center
600 Arch St., Room 7426, Philadelphia, PA 19106
Phone: 267-941-6624
Fax: 855-821-2123

Philadelphia West
2970 Market St., Mail Stop 2 M20-300, Philadelphia, PA 19104
*Philadelphia West’s mailing address is: IRS Taxpayer Advocate Service, P.O. Box 34555, Philadelphia, PA 19101.
Phone: 267-466-2427
Fax: 855-822-1226

Pittsburgh
1000 Liberty Ave, Room 1400, Pittsburgh, PA 15222
Phone: 412-404-9098
Fax: 855-821-2125

Rhode Island

Providence
380 Westminster St., 4th Floor, Providence, RI 02903
Phone: 401-528-1921
Fax: 855-807-9697

South Carolina

Columbia
1835 Assembly St., Room 466, MDP 03, Columbia, SC 29201
Phone: 803-312-7901
Fax: 855-821-0241

South Dakota

Aberdeen
115 4th Avenue SE, Suite 413, Aberdeen, SD 57401-4360
Phone: 605-377-1600
Fax: 855-616-2382

Tennessee

Memphis
5333 Getwell Road, Stop 13, Memphis, TN 38118
*Memphis’ mailing address is: IRS Taxpayer Advocate Service, P.O. Box 1698, Stop 13, Memphis, TN 38101.
Phone: 901-707-3900
Fax: 855-829-1821

Nashville
801 Broadway, Stop 22, Room 481, Nashville, TN 37203
Phone: 615-250-5000
Fax: 855-828-2719

Texas

Austin
3651 S. Interregional Highway, Stop 1005 AUSC, Austin, TX 78741
*Austin’s mailing address is: IRS Taxpayer Advocate Service, P.O. Box 934, Stop 1005 AUSC, Austin, TX 78767.
Phone: 512-460-8300
Fax: 855-204-5023

Dallas
1114 Commerce St., Room 1001, MC1005DAL, Dallas, TX 75242
Phone: 214-413-6500
Fax: 855-829-1829

El Paso
700 E. San Antonio St, C101F, El Paso, TX 79901
Phone: 915-834-6512
Fax: 877-929-1822

Houston
1919 Smith St., Stop 1005 HOU, Houston, TX 77002
Phone: 713-209-3660
Fax: 855-829-3841

Utah

Ogden
Hansen Federal Building, 324 25th Street, Suite 2001, 2nd Floor, Ogden, UT 84401
*Ogden’s mailing address is: IRS Taxpayer Advocate Service, P.O. Box 1640, Stop 1005, Ogden, UT 84402.
Phone: 801-620-7168
Fax: 855-832-7126

Salt Lake City
5 Gateway Building, 178 S Rio Grande St, Stop 1005 SLC, Salt Lake City, UT 84101
Phone: 801-799-6958
Fax: 855-832-7121

Vermont

Burlington
128 Lakeside Ave, Ste 204, Burlington, VT 05401
Phone: 802-859-1052
Fax: 855-836-9628

Virginia

Seattle
915 Second Ave., Stop W-405, Seattle, WA 98174
Phone: 206-946-3707
Fax: 855-832-7122

Richmond
400 North Eighth Street, Box 25, Room 916 Richmond, VA 23219
Phone: 804-916-3501
Fax: 855-821-2127

Washington

Spokane (virtual)

Gonzaga University Legal Assistance Federal Tax Clinic
721 N. Cincinnati St.
Spokane, WA 99220

Virtual help is temporarily unavailable due to technical issues. We apologize for the inconvenience.

West Virginia

Parkersburg
700 Market Street, Room 303, Parkersburg, WV 26101
Phone: 304-420-8695
Fax: 855-828-2722

Wisconsin

Milwaukee
211 W. Wisconsin Ave, Room 507, Stop 1005 MIL, Milwaukee, WI 53203
Phone: 414-231-2390
Fax: 855-833-8230

Wyoming

Cheyenne
5353 Yellowstone Road Floor 2, Cheyenne, WY 82009-4179
Phone: 307-823-6866
Fax: 855-829-6042

Puerto Rico

Guaynabo
City View Plaza, 48 Carr 165, 5th Floor, Suite 200, Guaynabo, P.R. 00968-8000
*Guaynabo’s mailing address is: IRS Taxpayer Advocate Service, P.O. Box 11996, San Juan, PR 00922.
Phone: 787-522-8600 (Spanish); 787-522-8601 (English)
Fax: 304-707-9793

Leave a Comment