Taxpayer Advocate Service

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What does taxpayer advocate service do and how do they help?

The Taxpayer Advocate Service (TAS) is an independent organization within the IRS whose function is to assist taxpayers with problems that are causing financial difficulty. This includes businesses and individuals.

You may be eligible for help if you’ve tried to resolve your tax problem through normal IRS channels and have gotten nowhere, or you believe an IRS procedure just isn’t working as it should.

If you qualify for help, you’ll be appointed a personal TAS advocate who will coordinate with the IRS to have your issues resolved.

In addition, the TAS identifies systemic problems that exist within the Internal Revenue Service and identifies potential legislative changes which may be appropriate to mitigate such problems.

Do I qualify for help from IRS Taxpayer Advocate Service?

TAS doesn’t accept all cases. If you have a tax issue you should attempt to resolve it through the normal channels within the IRS.

To qualify for TAS assistance, taxpayers:

  • Must be experiencing significant economic harm or cost (including fees for professional representation)
  • Have experienced a delay of more than 30 days to resolve their tax issue
  • Or they have not received a response or resolution to the problem by the date that was promised by the IRS

TAS is a small office with only a total of about 1,400 case advocates nationally. Due to the overwhelming number of taxpayers that contact TAS, you should expect that only the most pressing cases will be accepted.

How do I contact TAS?

There is at least 1 local TAS office in each state.  You can either call 1-877-777-4778 or click on one of the states further below to locate the office nearest to you.

Taxpayers often are not able to reach their local TAS office by phone. The best way to get help from TAS is to fill out Form 911 and fax or mail it to your local TAS office below.

IRS Taxpayer Advocate Service Offices

StateAddressPhoneFax

Alabama

Birmingham

801 Tom Martin Dr., Room 151, Birmingham, AL 35211205-912-5631855-822-2206

Alaska

Anchorage

949 East 36th Ave., Stop A-405, Anchorage, AK 99508907-786-9777855-819-5022
Virtual Help
TAS now also offers virtual help through video conferencing.  You can go to the location listed below and use high-definition two-way video conferencing to get face-to-face help from a taxpayer advocate in another city. Similar to talking to a case advocate in person, this allows you to discuss your tax matters in a private setting.

Kenai

Kenai Community LibraryMonday, Wednesday, Friday
163 Main Street Loop9:00 a.m. – 1:00 p.m.
Kenai, AK

Arizona

Phoenix

4041 N. Central Ave. MS-1005PHX, Phoenix, AZ 85012-2623602-636-9500855-829-5330

Arkansas

Little Rock

700 West Capitol St., Stop 1005 LIT, Little Rock, AR 72201501-396-5978855-829-5325

California

Fresno

5045 East Butler Avenue, Stop 1394, Fresno, CA 93888559-442-6400855-820-7112

*Laguna Niguel

24000 Avila Rd., Room 3361, Laguna Niguel, CA 92677949-389-4804855-819-5026

Los Angeles

300 N. Los Angeles St., Room 5109, Stop 6710, Los Angeles, CA 90012213-576-3140855-820-5133

Oakland

1301 Clay St., Suite 1540-S, Oakland, CA 94612510-907-5269855-820-5137

Sacramento

4330 Watt Ave., Stop SA-5043, Sacramento, CA 95821916-974-5007855-820-7110

San Diego

701 B. St., Ste. 902, San Diego, CA 92101619-744-7156855-890-0089

San Jose

55 Market St., Stop 0004, San Jose, CA 95113408-283-1500855-820-7109
*Laguna Niguel’s mailing address is: IRS Taxpayer Advocate Service, 24000 Avila Road, M/S 2000, Laguna Niguel, CA 92677.
Virtual Help
TAS now also offers virtual help through video conferencing.  You can go to the location listed below and use high-definition two-way video conferencing to get face-to-face help from a taxpayer advocate in another city. Similar to talking to a case advocate in person, this allows you to discuss your tax matters in a private setting.

San Diego

IRS Taxpayer Assistance CenterMonday through Friday
800 Front Street8:30 a.m. – 4:00 p.m.
San Diego, CA

Colorado

Denver

1999 Broadway, Stop 1005 DEN, Denver, CO 80202-2490303-603-4600855-829-3839

Connecticut

Hartford

135 High St., Stop 219, Hartford, CT 06103860-594-9100855-836-9629

Delaware

Newark

1352 Marrows Road, Suite 203, Newark, DE 19711302-286-1654855-822-1225

District of Columbia

*District of Columbia

77 K Street, N.E., Suite 1500, Washington, DC, 20002202-803-9800855-810-2125
*District of Columbia’s mailing address is:  IRS Taxpayer Advocate Service, 1111 Constitution Ave., K, Washington, DC 20224.

Florida

Ft. Lauderdale

7850 SW 6th CT., Room 265, Plantation, FL 33324954-423-7677855-822-2208

Jacksonville

400 West Bay Street, Room 535A, MSTAS, Jacksonville, FL 32202904-665-1000855-822-3414

St. Petersburg

9450 Koger Blvd, St Petersburg, FL 33702727-318-6178855-804-3430
Virtual Help
TAS now also offers virtual help through video conferencing.  You can go to the location listed below and use high-definition two-way video conferencing to get face-to-face help from a taxpayer advocate in another city. Similar to talking to a case advocate in person, this allows you to discuss your tax matters in a private setting.

Tampa

IRS Taxpayer Assistance CenterMonday through Friday
3848 W Columbus Drive8:30 a.m. – 4:00 p.m.
Tampa, FL

Georgia

*Atlanta

4800 Buford Highway, Stop 29-A, Chamblee, GA 30341470-769-2181855-822-3420

**Atlanta City Center

401 W. Peachtree St., NW, Stop 202-D, Room 510 Atlanta, GA 30308-8099404-338-8099855-822-1232
*Atlanta’s mailing address is: IRS Taxpayer Advocate Service, P.O. Box 48-549, Stop 29-A, Chamblee, GA 30362.
**Atlanta City Center’s mailing address is: IRS Taxpayer Advocate Service, P.O. Box 1065, Atlanta, GA 30308.

Hawaii & Pacific US Territories (Guam, American Samoa and the Northern Mariana Islands)

Honolulu

1099 Alakea Street, Floor 22, MS H2200, Honolulu, HI 96813-4514808-566-2950855-819-5024

Idaho

Boise

550 W. Fort St., MS 1005, Boise, ID 83724208-363-8900855-829-6039

Illinois

Chicago

230 S. Dearborn St., Room 2820, Stop 1005-CHI, Chicago, IL 60604312-292-3800855-833-6443

Springfield

3101 Constitution Drive, Stop 1005 SPD, Springfield, IL 62704217-993-6714855-836-2832

Indiana

Indianapolis

575 N. Pennsylvania St., Stop TA771, Indianapolis, IN 46204317-685-7840855-827-2637

Iowa

Des Moines

210 Walnut St., Stop 1005, Des Moines, IA 50309-2109515-564-6888855-833-6445
Virtual Help
TAS now also offers virtual help through video conferencing.  You can go to the location listed below and use high-definition two-way video conferencing to get face-to-face help from a taxpayer advocate in another city. Similar to talking to a case advocate in person, this allows you to discuss your tax matters in a private setting.

Davenport

IRS Taxpayer Assistance CenterWednesdays
101 W Second Street8:30 a.m. – 12:00 p.m.
Davenport, IA

Kansas

Wichita

555 N. Woodlawn St., Bldg. 4, Suite 112, Stop 1005-WIC, Wichita, KS 67208316-651-2100855-836-2834

Kentucky

Louisville

600 Dr. Martin Luther King Jr. Pl., Room 325, Louisville, KY 40202502-912-5050855-827-2641

*Northern Kentucky

201 Rivercenter Blvd., Stop 11G, Covington, KY 41011859-669-5316855-828-2723
*Northern Kentucky’s mailing address is: IRS Taxpayer Advocate Service, P.O. Box 1235, Cincinnati, OH 45201.

Louisiana

New Orleans

1555 Poydras Street, Suite 220, Stop 2, New Orleans, LA 70112504-558-3001855-822-3418

Maine

Augusta

68 Sewall St., Room 313, Augusta, ME 04330207-622-8528855-836-9623

Maryland

*Baltimore

31 Hopkins Plaza, Room 900A, Baltimore, MD 21201443-853-6000855-821-0238
*Baltimore’s mailing address is: IRS Taxpayer Advocate Service, P.O. Box 1553, Room 900, Baltimore, MD 21203.

Massachusetts

Andover

310 Lowell Street, Stop 120, Andover, MA 01810978-474-5549855-807-9700

*Boston

JFK Building, 15 New Sudbury St., Room 725, Boston, MA 02203617-316-2690855-836-9625
*Boston’s mailing address is: IRS Taxpayer Advocate Service, JFK P.O. Box 9112, Stop 10775, Boston, MA 02203.

Michigan

*Detroit

500 Woodward, Stop 07, Suite 1000, Detroit, MI 48226313-628-3670855-827-2634
*Detroit’s mailing address is: IRS Taxpayer Advocate Service, P.O. Box 330500, Stop 7, Room 1000, Detroit, MI 48232.

Minnesota

St. Paul

Wells Fargo Place, 30 E. 7th Street, Suite 817, Stop 1005 STP, St. Paul, MN 55101651-312-7999855-833-8237

Mississippi

Jackson

100 W. Capitol St., Stop 31, Jackson, MS 39269601-292-4800855-822-2211

Missouri

*Kansas City

333 West Pershing, S-2 Stop 1005, Kansas City, MO 64108816-499-6500855-836-2835

**St. Louis

Robert A. Young Bldg, 1222 Spruce St., Stop 1005-STL, St. Louis, MO 63103314-612-4610855-833-8234
*Kansas City’s mailing address is: IRS Taxpayer Advocate Service, P.O. Box 24551, Stop 1005 S2, Kansas City, MO 64131.
**St. Louis’ mailing address is: IRS Taxpayer Advocate Service, P.O. Box 66776, Stop 1005 STL, St. Louis, MO 63166.

Montana

Helena

10 West 15th Street, Suite 2319, Helena, MT 59626406-444-8668855-829-6045
Virtual Help
TAS now also offers virtual help through video conferencing.  You can go to the location listed below and use high-definition two-way video conferencing to get face-to-face help from a taxpayer advocate in another city. Similar to talking to a case advocate in person, this allows you to discuss your tax matters in a private setting.

Billings

Human Resource Development CouncilMonday, Tuesday, Thursday, Friday
7 North 31st Street, Billings, MT8:00 a.m. – 4:30 p.m.

Nebraska

Omaha

1616 Capitol Avenue, Suite 182, MS1005, Omaha, NE 68102-4923402-233-7272855-833-8232

Nevada

Las Vegas

110 City Parkway, Stop 1005 LVG, Las Vegas, NV 89106702-868-5179855-820-5132
Virtual Help
TAS now also offers virtual help through video conferencing.  You can go to the location listed below and use high-definition two-way video conferencing to get face-to-face help from a taxpayer advocate in another city. Similar to talking to a case advocate in person, this allows you to discuss your tax matters in a private setting.

Reno

IRS Taxpayer Assistance CenterMonday through Friday
200 S Virginia Street8:30 a.m. – 4:00 p.m.

New Hampshire

*Portsmouth

80 Daniel Street, Federal Office Building, Portsmouth, NH 03801603-433-0571855-807-9698
*Portsmouth’s mailing address is: IRS Taxpayer Advocate Service, P.O. Box 6667, Federal Office Bldg., Portsmouth, NH 03802.

New Jersey

*Springfield

955 S. Springfield Ave., 3rd Floor, Springfield, NJ 07081973-921-4043855-818-5695
*Springfield’s mailing address is: IRS Taxpayer Advocate Service, P.O. Box 745, Springfield, NJ 07081.

New Mexico

Albuquerque

5338 Montgomery Blvd., NE, Stop 1005 ALB, Albuquerque, NM 87109505-837-5505855-829-1825

New York

Albany

11A Clinton Avenue, Suite 354, Albany, NY 12207518-292-3001855-818-4817

Brookhaven

1040 Waverly Avenue, Stop 02, Holtsville, NY 11742631-654-6686855-818-5701

Brooklyn

2 Metro Tech Center, 100 Myrtle Avenue- 7th Floor, Brooklyn, NY 11201718-834-2200855-818-4818

Buffalo

130 South Elmwood Avenue, Room 265, Buffalo, NY 14202-2464716-961-5300855-818-4821

Manhattan

290 Broadway, 5th FL., New York, NY 10007212-436-1011855-818-4824

North Carolina

Greensboro

4905 Koger Boulevard, Suite 102,  Mail Stop 1, Greensboro, NC 27407-2735336-574-6119855-821-0243

North Dakota

Fargo

657 Second Ave., N., Room 244, Stop 1005-FAR, Fargo, ND 58102701-237-8342855-829-6044

Ohio

*Cincinnati

550 Main Street, Room 3530, Cincinnati, OH 45202513-263-3260855-824-6407

**Cleveland

1240 E. Ninth St., Room 423, Cleveland, OH 44199216-522-7134855-824-6409
*Cincinnati’s mailing address is: IRS Taxpayer Advocate Service, P.O. Box 2057, Cincinnati, OH 45202.
**Cleveland’s mailing address is: IRS Taxpayer Advocate Service, P.O. Box 99709, Cleveland, OH 44199.

Oklahoma

Oklahoma City

55 N. Robinson, Stop 1005 OKC, Oklahoma City, OK 73102405-297-4055855-829-5327

Oregon

Portland

1220 SW 3rd Ave, Suite G044, MS O-405, Portland, OR 97204503-265-3591855-832-7118

Pennsylvania

Philadelphia City Center

600 Arch St., Room 7426, Philadelphia, PA 19106267-941-6623855-821-2123

*Philadelphia West

2970 Market St., Mail Stop 2 M20-300, Philadelphia, PA 19104267-941-2427855-822-1226

Pittsburgh

1000 Liberty Ave, Room 1400, Pittsburgh, PA 15222412-404-9098855-821-2125
*Philadelphia West’s mailing address is: IRS Taxpayer Advocate Service, P.O. Box 34555, Philadelphia, PA 19101.

Rhode Island

Providence

380 Westminster St., 4th Floor, Providence, RI 02903401-528-1921855-807-9697

South Carolina

Columbia

1835 Assembly St., Room 466, MDP 03, Columbia, SC 29201803-312-7901855-821-0241

South Dakota

Aberdeen

115 4th Avenue SE, Suite 413, Aberdeen, SD 57401-4360605-377-1600855-829-6038

Tennessee

*Memphis

5333 Getwell Road, Stop 13, Memphis, TN 38118901-395-1900855-829-1821

Nashville

801 Broadway, Stop 22, Nashville, TN 37203615-250-5000855-828-2719
*Memphis’ mailing address is: IRS Taxpayer Advocate Service, P.O. Box 1698, Stop 13, Memphis, TN 38101.

Texas

*Austin

3651 S. Interregional Highway, Stop 1005 AUSC, Austin, TX 78741512-460-8300855-204-5023

Austin City Center

300 E. 8th St., Stop 1005-AUS, Austin, TX 78701512-499-5875855-829-1827

Dallas

1114 Commerce St., MC1005DAL, Dallas, TX 75242214-413-6500855-829-1829

Houston

1919 Smith St., Stop 1005 HOU, Houston, TX 77002713-209-3660855-829-3841
*Austin’s mailing address is: IRS Taxpayer Advocate Service, P.O. Box 934, Stop 1005 AUSC, Austin, TX 78767.
Virtual Help
TAS now also offers virtual help through video conferencing.  You can go to the location listed below and use high-definition two-way video conferencing to get face-to-face help from a taxpayer advocate in another city. Similar to talking to a case advocate in person, this allows you to discuss your tax matters in a private setting.

El Paso

IRS Taxpayer Assistance Center915-834-6512877-929-1822
700 E. San Antonio
El Paso, TX

Utah

*Ogden

1973 N. Rulon White Blvd., Stop 1005, Ogden, UT 84404801-620-7168855-832-7126

Salt Lake City

50 South 200 East, Stop 1005 SLC, Salt Lake City, UT 84111801-799-6958855-832-7121
*Ogden’s mailing address is: IRS Taxpayer Advocate Service, P.O. Box 1640, Stop 1005, Ogden, UT 84402.

Vermont

Burlington

128 Lakeside Ave, Ste 204, Burlington, VT 05401802-859-1052855-874-1978

Virginia

Richmond

400 North Eighth Street, Box 25, Room 916804-916-3501855-821-2127
Richmond, VA 23219

Washington

Seattle

915 Second Ave., Stop W-405, Seattle, WA 98174206-946-3707855-832-7122
Virtual Help
TAS now also offers virtual help through video conferencing.  You can go to the location listed below and use high-definition two-way video conferencing to get face-to-face help from a taxpayer advocate in another city. Similar to talking to a case advocate in person, this allows you to discuss your tax matters in a private setting.

Spokane

Gonzaga University Legal Assistance Federal Tax ClinicMonday, Tuesday, Thursday, Friday
721 N. Cincinnati St.9:00 a.m. – 4:00 p.m.
Spokane, WA 99220

West Virginia

Parkersburg

425 Juliana St., Room 2019, Parkersburg, WV 26101304-420-8695855-828-2722

Wisconsin

Milwaukee

211 W. Wisconsin Ave, Room 507, Stop 1005, Milwaukee, WI 53203414-231-2390855-833-8231

Wyoming

Cheyenne

5353 Yellowstone Road, Cheyenne, WY 82009307-823-6866855-829-6042

Caribbean US Territories (Puerto Rico & US Virgin Islands) and International

*Guaynabo

City View Plaza, 48 Carr 165, 5th Floor, Guaynabo, P.R. 00968-8000787-522-8600 (Spanish)855-818-5697
787-522-8601(English)
*Guaynabo’s mailing address is: IRS Taxpayer Advocate Service, P.O. Box 11996, San Juan, PR 00922.

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