This page provides information about the IRS Office Charleston WV location.
IRS Office Charleston WV – 161 Court St. Charleston, WV 25301
Hours
Monday through Friday, from 8.30 am to 4.30 pm. Closed for lunch 11:30am – 12:30pm. This office follows the federal holiday schedule.
Contact
Information: (304) 561-3086
How to make an appointment
If you require face-to-face service at the Charleston IRS office, you must call 844-545-5640 to schedule an appointment.
Once you make an appointment, you will receive an automated email confirming the day and time of your appointment.
Parking
On premises parking is available.
Security
All public visitors are required to pass through electronic security equipment. Presenting a government issued valid ID is required for the confirmation of identity and appointment.
Services
- Account inquiries (help with letters, notices and levies on your wages or bank account)
- Adjustments (changes to tax account information or payments)
- Alien clearances (Sailing Permits)
- Assistance with Affordable Care Act tax provision questions for individuals
- Basic tax law assistance January 1 – April 18 (answers related to your individual Federal Tax Return) (Topics)
- Check, money order, or cash payment acceptance (Exact Change is Required)
- Form 911, Request for Taxpayer Advocate Service Assistance
- Form 2290, Heavy Highway Vehicle Use Tax Return (submission of tax return if unable to e-file)
- Individual Taxpayer Identification Numbers and Form W-7 (More Information)
- Payment arrangements
- Procedural inquiries
- Solutions to tax issues
- Tax forms (based on availability)
Since information on our page might have changed, we recommend that you confirm office information at the IRS's office locator tool before visiting the IRS office.
I have to show verification on who I am. Tried making appointment and can’t get thru. Called advocate for IRS several times. One time they could transfer me and talked to a lady with irs to verify over phone but had to get 2018 & 2019 tax return. I now have it but advocates say they can’t transfer again. I can’t get refund from last year or the stimulus. Help please
We have a guide on how to verify identity here: verify your identity with the IRS.
Here’s the IRS ID verification page: https://www.irs.gov/identity-theft-fraud-scams/identity-verification-for-irs-letter-recipients
I need help speaki g with someone about my economic impact payment because the second payment was sent to a bank account via direct deposit that I no longer have access to and I need to speak with someone to change the direct deposit numbers
There’s no way to change your direct deposit info for the 2nd stimulus payment. If you don’t get a deposit or check, you’ll have to get the payment when you file your 2020 return. The Economic Impact Payments are an advance payment of what will be called the Recovery Rebate Credit on the 2020 Form 1040 or Form 1040-SR.
On your 2020 tax return, you will get a Recovery Rebate Credit for any portion of the stimulus payment #1 or #2 that you did not receive but should have received.
I need to speak with someone to setup an appointment I never came in person to pick up my 2018 refund due to transportation and now its withholding my 2019 refund I need to speak with someone to get this taken care of! Thank u