IRS Office Des Moines

This page provides information about the IRS Office Des Moines location.

IRS Office Des Moines – 210 Walnut Street, Des Moines, IA 50309

The IRS Office at Des Moines city is located in the Neal Smith Federal Building. The building is 12 stories tall and houses 40 tenant agencies on-board. The building was constructed in 1967 and it has received Energy Star rating. Total amount of floor space in this office is 405,238 square feet. Important federal offices in this location are US Department of Agriculture Natural Resources Conservation Service, Veterans Benefits Administration, US Drug Enforcement Agency, Senator Tom Harkin’s Office and Social Security Office for Des Moines. This Federal Building is located in the downtown of Des Moines, naturally the neighborhood and nearby areas are crowded with some other federal offices, non-federal offices, museums and galleries, hotels and restaurants, businesses etc. Some of them are Des Moines Civic Center, Heritage Art Gallery, World Food Prize Hall of Laureates, Polk County Courthouse, Polk County Jail, Polk County Administration Building etc. The Des Moines River flows by this Federal Building location.


East on E M.L.K Jr. Parkway: Head west on E M.L.K Jr. Parkway toward SE 15th Street. Continue onto W Martin Luther King Jr. Parkway, then turn right onto SW 2nd Street. Quarter miles later turn left onto Walnut Street. The Federal Building will be on the left on this road.

West on Grand Avenue: Head east on Grand Avenue toward 19th Street. Use any of the available lanes to turn slightly right toward Locust Street. Then, turn left onto Locust Street and continue for a mile. Then turn right onto 3rd Street. After a while, turn left at the 1st cross-street onto Walnut Street. After a while, the Federal Building will be on the right.

North on 2nd Avenue and 3rd Street: Head south on 2nd Avenue toward Forest Avenue. Continue onto 3rd Street, then after almost a mile turn left onto Walnut Street. The Federal Building will be on the right.

South on SE 14th Street: Head north on SE 14th Street toward E Thornton Avenue. Take any of the left 2 lanes to turn slightly left onto Indianola Avenue and continue for 2 miles. Then, continue onto SW 2nd Street and almost a mile later turn left onto Walnut Street. The Federal Building will be on the left.


Monday through Friday from 8.30 am to 4.30 pm, with a one-hour lunch break from 12.30 pm to 1.30 pm. This office follows the federal holiday schedule.


Information: (515) 564-6618

Appointment: (844) 545-5640


There is no on-premises public parking facility in this Federal Building compound. The available parking facility is offered for the tenant agencies. However, metered parking streets are adjacent to the building and commercial parking lots are within walking distance, e.g. ABM Parking, 8th and Mulberry.


All public visitors must pass through several electronic security equipment checkpoints. Presenting a government issued valid ID is required for gaining access to the building, and the confirmation of appointment.


All public visitors must take appointments prior to visiting, by calling the number provided above.


  • Account inquiries (help with letters, notices and levies on your wages or bank account)
  • Adjustments (changes to tax account information or payments)
  • Alien clearances (Sailing Permits)
  • Assistance with Affordable Care Act tax provision questions for individuals
  • Basic tax law assistance January 1 – April 18 (answers related to your individual Federal Tax Return)
  • Form 911, Request for Taxpayer Advocate Service Assistance
  • Form 2290, Heavy Highway Vehicle Use Tax Return (submission of tax return if unable to e-file)
  • Individual Taxpayer Identification Numbers and Form W-7 (More Information)
  • Multilingual assistance (over 150 languages translated)
  • Payment arrangements
  • Payments (check or money order only)
  • Procedural inquiries
  • Solutions to tax issues
  • Tax forms (based on availability)

*Does not accept cash payments

3 thoughts on “IRS Office Des Moines”

  1. The gentleman that assisted me in identifying who I was (so wasn’t identity fraud & was me) was very friendly and personable..Its really comforting to know we have people with heart working in such an uncomfortable position such as this..Thank You for your compassion…it was a breath of fresh air considering I wasnt privy to the area and a tad stressed with the new area and construction…Kudos!

  2. I need last years tax forms and I can’t get through to anyone to make an appointment. It just keeps taking me in circles. Is there really no way to make an appointment??? No one I can actually talk to??? I am willing to come down there in person to attain my last years transcripts, as I can’t get this years done without it. I have tried every process your site have informed me to with no results. I have my ssn card, my drivers license, and my birth certificate, however, I can’t seem to get any help.


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