This page provides information about the IRS Office Fairbanks’ Virtual Assistance service for the residents of Fairbanks, Alaska.

IRS Office Fairbanks Virtual Assistance – By Appointment Only

The IRS Office Fairbanks provides a virtual assistance feature for the residents of Fairbanks, Alaska. A taxpayer might receive IRS assistance services provided by an employee in a remote office using a computer. The experience is almost similar to talking face to face with an employee, except in this case the IRS employee is sitting in a different location far away and the communication takes place through a computer monitor. Upon confirmed appointment, a workstation will be booked for the taxpayer. The taxpayer simply sits at the designated workstation on their pre-fixed date and time and speak with the employee appearing on screen.

Hours

Monday through Friday from 9:45 am to 12:30 pm. This office follows the federal holiday schedule.

Contact

Appointment: 844-545-5640

Appointment

The IRS Virtual Assistance service is solely provided by appointment-only basis. Taking an appointment prior to visiting the Virtual Assistance office is mandatory for all potential taxpayers or visitors.

Service

• Account inquiries (help with letters, notices and levies on your wages or bank account)
• Adjustments (changes to tax account information or payments)
• Assistance with Affordable Care Act tax provision questions for individuals
• Assistance with questions about tax law changes in the Tax Cuts and Jobs Act is available year-round. See Tax Cuts and Jobs Act for more information.
• Basic tax law assistance January 2 – April 15 (answers related to your individual Federal Tax Return) (Tax Topics)
• Form 911, request for Taxpayer Advocate Service Assistance
• Form 2290, Heavy Highway Vehicle Use Tax Return (tax law or account assistance only)
• Payment arrangements
• Procedural inquiries
• Solutions to tax issues

Services Not Available at this Location:

• Accept any payment (cash, check or money orders)
• Authenticate/verify taxpayer identity
• Departing alien clearance (Sailing Permits)
• Copies of tax returns and transcripts
• Individual Taxpayer Identification Numbers and Form W-7, Application for IRS Individual Taxpayer Identification Number
• Pick up tax forms or order by mail

If you've visited this office, feel free to leave a comment about any tips you have for other visitors. If any information on this page was incorrect, please let us know in the comment below so we can correct it.