IRS Office Jackson

This page provides information about the IRS Office Jackson location.

IRS Office Jackson – 109 South Highland, Jackson, TN 38301

Jackson IRS Office is located in downtown Jackson City.


East on Chester Street: Head west on E Chester Street. Then, turn right onto S Highland Avenue. The IRS Office building will be on the left.

West on US-45 BYP: Head east on US-45 BYP. Upon arrival at the S Highland Avenue, turn left onto S Highland Avenue and continue driving. The IRS Office will be on the left on this road.

North on W Deaderick Street: Head south on N Highland Avenue toward W Orleans Street. Continue driving, the IRS Office building will be on the right on this road.

South on Highland Avenue: Head north on S Highland Avenue toward Martin Luther King Jr Drive. After Chester Street, the IRS Office building will be on the left.


Monday through Friday 8.30 am to 4.30 pm with a one-hour lunch break from noon to 1 pm. This office follows the federal holiday schedule.


Information: (731) 423-2441

How to make an appointment

If you require face-to-face service at the Jackson IRS office, you must call 844-545-5640 to schedule an appointment.

Once you make an appointment, you will receive an automated email confirming the day and time of your appointment.


This office provides some on-premises parking for visitors. Metered parking and commercial parking lots are also available within walking distance.


All public visitors are required to pass through electronic security equipment. Presenting a government issued valid ID card is required for the confirmation of identity and appointment.


  • Account inquiries (help with letters, notices and levies on your wages or bank account)
  • Adjustments (changes to tax account information or payments)
  • Alien clearances (Sailing Permits)
  • Assistance with Affordable Care Act tax provision questions for individuals
  • Basic tax law assistance January 1 – April 18 (answers related to your individual Federal Tax Return)
  • Form 911, Request for Taxpayer Advocate Service Assistance
  • Form 2290, Heavy Highway Vehicle Use Tax Return (submission of tax return if unable to e-file)
  • Individual Taxpayer Identification Numbers and Form W-7 (More Information)
  • Multilingual assistance (over 150 languages translated)
  • Payment arrangements
  • Payments (check or money order only)
  • Procedural inquiries
  • Solutions to tax issues
  • Tax forms (based on availability)

*Does not accept cash payments

Since information on our page might have changed, we recommend that you confirm office information at the IRS's office locator tool before visiting the IRS office.

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