IRS Office Montpelier

This page provides information about the virtual assistance facility provided by the IRS Office for Montpelier residents.

IRS Office Montpelier Virtual Assistance – By Appointment Only

A potential taxpayer might receive taxpayers’ assistance service initiated by IRS by an IRS employee in a remote office using a computer monitor. The experience is almost similar to talking face to face, except the IRS employee is sitting in a different location and communicating through a computer setup. Upon confirmed appointment, the taxpayer would be assigned a workstation. On the pre-confirmed day, the taxpayer simply sits at the assigned workstation and speak with the IRS employee appearing on screen.


Monday and Wednesday from 1 pm to 4 pm. This office might follow the federal holiday schedule.


Appointment: (844) 545-5640


This office serves based on appointment only. All potential taxpayers must take appointment prior to visiting, by calling the number provided above.


  • Account inquiries (help with letters, notices and levies on your wages or bank account)
  • Adjustments (changes to tax account information or payments)
  • Assistance with Affordable Care Act tax provision questions for individuals
  • Assistance with questions about tax law changes in the Tax Cuts and Jobs Act is available year-round. See Tax Cuts and Jobs Act for more information.
  • Basic tax law assistance January 2 – April 15 (answers related to your individual Federal Tax Return) (Tax Topics)
  • Form 911, Request for Taxpayer Advocate Service Assistance
  • Form 2290, Heavy Highway Vehicle Use Tax Return (tax law or account assistance only)
  • Payment arrangements
  • Procedural inquiries
  • Solutions to tax issues

Services Not Available at this Location:

  • Accept any payment (cash, check or money orders)
  • Authenticate/verify taxpayer identity
  • Departing alien clearance (Sailing Permits)
  • Copies of tax returns and transcripts
  • Individual Taxpayer Identification Numbers and Form W-7, Application for IRS Individual Taxpayer Identification Number
  • Pick up tax forms or order by mail
Since information on our page might have changed, we recommend that you confirm office information at the IRS's office locator tool before visiting the IRS office.

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