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This page provides information about the virtual assistance facility provided by the Internal Revenue Service, for the residents of Roswell.

IRS Office Roswell (Virtual Assistance) – By Appointment Only

The taxpayers residing in Roswell might receive taxpayers’ assistance provided by the Internal Revenue Service over a computer kiosk and internet connectivity. The experience is almost similar to talking face to face, except the IRS employee is sitting in a different location and speaking through the computer monitor. Upon confirmed appointment with the IRS Office, the taxpayer would be assigned a workstation on a specific time. The taxpayer gets to sit at the workstation on his/her designated time and speak with the IRS employee appearing on screen.

Hours

Monday and Friday, from 8.30 am to 3 pm. This office follows the federal holiday schedule.

Contact

Appointment: (844) 545-5640

Appointment

This IRS office serves by appointment only. All taxpayers must take appointments prior to visiting this office, by calling the number provided above.

Services

  • Account inquiries (help with letters, notices and levies on your wages or bank account)
  • Adjustments (changes to tax account information or payments)
  • Assistance with Affordable Care Act tax provision questions for individuals
  • Basic tax law assistance January 2 – April 15 (answers related to your individual Federal Tax Return) (Tax Topics)
  • Form 911, request for Taxpayer Advocate Service Assistance
  • Form 2290, Heavy Highway Vehicle Use Tax Return (tax law or account assistance only)
  • Payment arrangements
  • Procedural inquiries
  • Solutions to tax issues

Services Not Available at this Location:

  • Accept any payment (cash, check or money orders)
  • Authenticate/verify taxpayer identity
  • Departing alien clearance (Sailing Permits)
  • Copies of tax returns and transcripts
  • Individual Taxpayer Identification Numbers and Form W-7, Application for IRS Individual Taxpayer Identification Number
  • Pick up tax forms or order by mail