This page provides information about the IRS Office Scranton location.
IRS Office Scranton – 409 Lackawanna Avenue, Scranton, PA 18503
The Scranton IRS Office is located in downtown Scranton.
East on Jefferson Avenue: Head southwest on Jefferson Avenue toward Madison Avenue and continue straight to stay on Jefferson Avenue. This road turns slightly right and becomes Lackawanna Avenue, the IRS Office complex will be on the right.
West on Broadway Street: Head southeast on Broadway Street toward 4th Avenue and continue onto Hickory Street. Make a left turn onto South Washington Avenue, then turn left onto Lackawanna Avenue. The IRS Office building will be on the right.
North on Mulberry Street: Head south on Mulberry Street toward Franklin Avenue. Turn right onto Wyoming Avenue and then immediate a left turn onto Lackawanna Avenue. The IRS Office will be on the left.
South on Washington Avenue: Head northeast on South Washington Avenue toward Hickory Street, then turn left onto Lackawanna Street. The IRS Office building will be on the right.
Monday through Friday 8.30 am to 4.30 pm, with a one-hour lunch break from 12:30 pm to 1:30 pm. This office follows the federal holiday schedule.
Information: (570) 961-2493
How to make an appointment
If you require face-to-face service at the Scranton IRS office, you must call 844-545-5640 to schedule an appointment.
Once you make an appointment, you will receive an automated email confirming the day and time of your appointment.
No free parking facility is provided at this location. Visitors can park their vehicles in the adjacent metered parking streets, or in the commercial parking lots and garages nearby.
All public visitors are required to walk through electronic security equipment. Security personnel would ask for government issued IDs to verify identity and validate appointment.
- Account inquiries (help with letters, notices and levies on your wages or bank account)
- Adjustments (changes to tax account information or payments)
- Alien clearances (Sailing Permits)
- Assistance with Affordable Care Act tax provision questions for individuals
- Basic tax law assistance January 1 – April 18 (answers related to your individual Federal Tax Return) (Topics)
- Form 911, Request for Taxpayer Advocate Service Assistance
- Form 2290, Heavy Highway Vehicle Use Tax Return (submission of tax return if unable to e-file)
- Individual Taxpayer Identification Numbers and Form W-7 (More Information)
- Multilingual assistance (over 150 languages translated)
- Payment arrangements
- Payments (check or money order only)
- Procedural inquiries
- Solutions to tax issues
- Tax forms (based on availability)
*Does not accept cash payments