To contact the IRS about your personal tax account, you should follow these steps:
- Have your current year and prior year tax returns with you
- If you’re calling about notice, have a copy of the notice with you
- Then call 1-800-829-1040
To avoid long hold times, call as early in the morning as possible. Telephone customer service representatives are available Monday through Friday, 7 a.m. to 7 p.m. local time.
Note that the IRS will only speak with the taxpayer or their legally designated representative. You cannot call about someone else’s account without a valid power of attorney.
I am having the exact same issue. No word or records. I had to mail it, since it was the previous years return. (I got this years return right away)
I filed my 1040 on April 20, 2022 via the U.S.P.S. The I.R.S. has no record of my return as of 07/06/2022. I was told to call if this was over 6 weeks ago, yet there is no number to start this process. Should I just re-file and send it in again?
According to the IRS website, some paper filed returns are taking up to 120 days for processing. https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue