IRS Office Austin

IRS Office Austin – 825 E. Rundberg Ln, Austin, TX 78753

Irs Office Austin. This IRS office is located in North Austin in the Rundberg Square Shopping Center. It is located at 825 E. Rundberg Ln, Austin, TX 78753, on the corner of I-35 and E. Rundberg Ln. The Rundberg Square Shopping Center opened on March 1, 1999 and houses other businesses such as the Rundberg Health Center


Hours: Monday-Friday 8:30 AM – 4:30 PM*
*federal holiday schedule

Contact Info

Phone: (844) 545-5640


Parking is available in the Rundberg Square parking lot. Parking here can a bit difficult. Most of the long-term parking is restricted to employees only so be prepared to walk a little.


Security is enforced at most federal offices. You may have to pass through a metal detector, and your bags will go through an x-ray search.


If you require face-to-face service at the Dallas IRS Office, call 844-545-5640 to schedule an appointment.


  • Account inquiries (help with letters, notices and levies on your wages or bank account)
  • Adjustments (changes to tax account information or payments)
  • Alien clearances (Sailing Permits)
  • Assistance with Affordable Care Act tax provision questions for individuals
  • Basic tax law assistance January 1 – April 15 (answers related to your individual Federal Tax Return)
  • Form 911, Request for Taxpayer Advocate Service Assistance
  • Form 2290, Heavy Highway Vehicle Use Tax Return (submission of tax return if unable to e-file)
  • Individual Taxpayer Identification Numbers and Form W-7 (More Information)
  • Multilingual assistance (over 150 languages translated)
  • Payment arrangements
  • Payments (check or money order only)
  • Procedural inquiries
  • Solutions to tax issues
  • Tax forms (based on availability)

Facilitated Self Assistance (FSA)

This office provides Facilitated Self Assistance (FSA), a self-assistance computer kiosk with an IRS employee available to assist you with navigating the website.  With FSA, you can access the website to complete a number of IRS-related tasks or get more information on the following subjects:

  • Free File program
  • Forms & Publications
  • Where’s My Refund?
  • Earned Income Tax Credit (EITC)
  • Tax law questions
  • Transcripts
  • Online Employer Identification Number (EIN) Application
  • Online Payment Agreement
  • Electronic payments (Direct Pay and EFTPS)
Since information on our page might have changed, we recommend that you confirm office information at the IRS's office locator tool before visiting the IRS office.

10 thoughts on “IRS Office Austin”

  1. How do we talk to a person. All automated services tell us “ all lines are busy due being overwhelmed with calls; to call back.”

    We have called back at different hours of the day and we get the same response!

    • You can check the ‘Get My Payment” tool to see if you can update your direct deposit information. From my understanding, you cannot change direct deposit information, but only add it if the the IRS doesn’t have any bank account info for you. In that case, you’ll have to wait for a paper check which could take weeks.


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